Category: COVID-19

Strategies for Helping with Burnout

posted by Category: COVID-19, Wellness
Strategies for Avoiding Burnout

During COVID-19 workloads and stresses have increased. Burnout cannot be fixed by simple self-help wellness efforts. A recent Harvard Business Review article entitled “Beyond Burned Out,” pointed out that deeper organizational changes are required. We were all working hard before COVID-19. Now, many of us have the added stress of simultaneously having to work at home while juggling family responsibilities (sometimes with young children at home). And, for many of us in healthcare, the workload has increased due to stresses…

Automation Helps Essential Healthcare Workers Through COVID-19

posted by Category: Automation, COVID-19, Payment IVR, Reminders

Now more than ever, there are a lot of moving pieces in the patient care and healthcare industry and a major component is patient communication.  Whether it s keeping up with appointment reminders, patient billing and payments, or informing patients of the practice s latest wellness messages, a considerable amount of effort goes into making sure the office is running smoothly, is profitable, and patients are happy.  Though these tasks are necessary, they re also time consuming and as healthcare professionals continue to…

Protecting Essential Workers: How Automation Workflow Increases Efficiency

posted by Category: Automation, COVID-19, Payment IVR, Reminders

As the COVID-19 pandemic continues to grip the United States and essential workers battle the virus day in and day out with little to no days off, automation can help ease the strain of their workload. Through the use of automated software, healthcare workers can shift their attention from important yet time-consuming tasks such as phone payments, patient balances, billing and appointment reminders, to instead focus on the in-person patient care experience without the stress of having to be tied…