Category: Reminders

Proven, Evidence Based Methods to Reduce No-Shows

posted by Category: Automation, No-Show Reduction, Reminders

Studies show that it takes a combination of strategies to truly reduce no-shows and keep them low in your medical practice. A low no-show rate is defined as 10% or below. Implementing a single strategy to reduce no-shows alone is not enough. You may run the most organized doctor s office in the nation, but patients are still going to no-show on you. We define a “no-show” to be when a patient misses their appointment without calling the office first. Typical…

Need an Effective Solution for Patient Billing Reminders?

posted by Category: Reminders

Successful practices prosper because they do their job well. Providing high-quality services to patients with an exceptional staff is their focus. Practices like this usually don’t have trouble with acquiring new patients in because they are built on a solid reputation and skills. However, with growing patient responsibility from both larger deductibles and co-pays, they may have a hard type sustaining themselves if they don t receive patient payments. Patient-responsible balances are steadily increasing — more patients owe more money.  Receiving patient payment for services rendered…

Save Time with Text Message Appointment Reminders

posted by Category: Reminders

In the past decade, the biggest change in the way we run businesses has been the way we use mobile phones. This means most businesses have been forced to change the way they reach customers. Research has shown that 79% of mobile users check their phones within 15 minutes of waking up and do this over 150 times a day. It s, therefore, not strange when businesses are looking for the best way to reach their customers through their phones. Ahead…

DIGITAL HEALTH Trends: Automation and Integration

posted by Category: Automation, Payment IVR, Reminders

A major theme that emerged as a result of the COVID pandemic was the need for telehealth and improved efficiency in all facets of healthcare. Hospitals were at capacity with COVID-19 patients and their ability to reach and care for each person was and will continue to be critical in fighting this virus that s affected so many all over the world. From these experiences, hospitals should focus on two large pieces in the ever-evolving healthcare puzzle which are automation and…

Automation Helps Essential Healthcare Workers Through COVID-19

posted by Category: Automation, COVID-19, Payment IVR, Reminders

Now more than ever, there are a lot of moving pieces in the patient care and healthcare industry and a major component is patient communication.  Whether it s keeping up with appointment reminders, patient billing and payments, or informing patients of the practice s latest wellness messages, a considerable amount of effort goes into making sure the office is running smoothly, is profitable, and patients are happy.  Though these tasks are necessary, they re also time consuming and as healthcare professionals continue to…

5 Ways To Improve Workflow Through Automation

posted by Category: Automation, No-Show Reduction, Payment IVR, Reminders

At the core of automation is the need to streamline important tasks and implement processes to help businesses run more efficiently.  That s exactly how 1-800 Notify, an automated reminder and IVR Autopay by Phone system works. Our HIPAA-compliant system requires no additional software to send patients a text message, give them a call, send an email, or accept an patient payment over the phone. This level of automation helps streamline the time consuming yet necessary daily tasks that keep medical…

Need an Effective Solution for Appointment Reminders?

posted by Category: Reminders

Today s healthcare organizations realize just how valuable missed appointments truly are to a practice’s bottom line. The higher the number of missed appointments, the more money will be lost. When there is a high number of missed appointments, it indicates an organization is not running as efficiently as it should. This directly impacts the resources of the organization, whether that be a healthcare company, business corporation, law firm and many other types of business offices where time is factor. The main…

Protecting Essential Workers: How Automation Workflow Increases Efficiency

posted by Category: Automation, COVID-19, Payment IVR, Reminders

As the COVID-19 pandemic continues to grip the United States and essential workers battle the virus day in and day out with little to no days off, automation can help ease the strain of their workload. Through the use of automated software, healthcare workers can shift their attention from important yet time-consuming tasks such as phone payments, patient balances, billing and appointment reminders, to instead focus on the in-person patient care experience without the stress of having to be tied…

Appointment Reminders Keep Your Schedule Filled

posted by Category: No-Show Reduction, Reminders

Manually calling patients to remind them of their appointments is a significant time-drain for your staff. The last thing a medical office needs is for one of its essential medical or front desk personnel to be tied up trying to remind a patient about an appointment. Unfortunately, this happens more frequently than many offices want.  The staff member gets caught on the phone with “chatty” patients as they call to remind them of an upcoming appointment.  When your staff initiates the…