Listen to a Call, View a Text or Email
Phone Calls
Appointment Reminders
Recorded Human Voice (English)
Recorded Human Voice (Spanish)
Billing Reminders
English w/Spanish option and Autopay
Inbound Autopay by Phone
Patient calls into a toll-free phone number we supply to you to hear their balance owed and pay it with a credit card.
– We first try to ID patient from their phone #, if not then we offer chance to enter phone # or account number. (In this example, they enter their phone #)
– When identified, the caller must further validate using their Birth Year
– Only then, we tell them their balance owed and accept payment
– Available 24 hrs/day, 7 days/wk.
Broadcast Invitation (BioTE)
Recorded Human Voice (English)
Wellness / Recall Reminder
Annual Recall (English)
Emergency Closure
Synthetic Male Voice (English)
Synthetic Female Voice (English)
Text Messages
Appointment Reminders
English
Bi-Lingual – English + Spanish
Lab Work Reminder
Missed Appointment Notice
Annual Checkup Recall
Billing Reminder w/Autopay
Email Messages
Appointment Reminders
English
Spanish
