Patient Payments

We help solve these problems

Patient Credit Card Payments Limited to Work Hours

Patients can only pay during work hours by calling staff
and it’s a slow, manual process.

You Want to Offer 24 x 7 Self-Service
Patient Payment Options

You need autopay by phone and an online portal to make it easier for your patients to pay.

Reduced Manual Credit Card Processing Time by 100%

With 1-800 Notify’s Autopay by Phone service, we have reduced staff time to process payments by 100%. Patients are entering and paying their accounts without ever needing to talk to our staff on the phone. It’s seamless, secure and fast. I’m amazed at how many patients are choosing to pay using the Autopay by Phone system at the end of the billing reminder calls.
– Customer Service Manager, Medical Billing Firm

75% of Consumers Want To Pay Online

Seventy-five percent of consumers opt to pay their household bills through online payment channels.
– Source: InstaMed Trends in Healthcare Payments 2015

Patient Autopay by Phone (We Call the Patient)

Increase patient payments by offering 24/7 self-service options: auto-pay by phone and a web payment portal.

Patient Autopay by Phone (Patient Calls In)

Autopay By Phone Features

Frees Up Your Staff

Instead of your patients waiting for your staff to take a credit card over the phone, and taking up valuable staff time. Autopay by phone takes no staff time, and usually takes less than an a minute for your patients.

Highly Secure

Our Credit Card Payment Processor is HIPAA compliant, PCI Level 1 compliant and is fully accredited by the EHNAC – Electronic Healthcare with the Healthcare Network Accreditation Commission

Custom 800 Number for In-Bound Calls

You will also be able to accept inbound calls from patients who want to pay their bills. If you print your custom 800 payment number on your invoices, you can give your patients another easy way to pay.

Available 24 x 7

The good thing is that the automated system is available 24 x 7 allowing patients to pay their bills with credit cards in the evening and weekends when your staff is not available.

Web Payment Portal

Increase patient payments by offering 24/7 self-service options: auto-pay by phone and a web payment portal.

Web Payment Portal

Already Expected by 90% of Patients

Over 90% of patients pay at least some of their bills online, why not yours? A payment portal is free and easy to setup with us and our merchant processor.

Pay from Smartphone, Tablet or Computer

The web payment portal is mobile compatible, so your patients can pay from a computer, tablet or smartphone. Allowing patients to pay in the manner they prefer means more payments to your practice.

Available 24 x 7 when Patients Are Available

Unlike payments to your staff, which are only available during work hours, the web payment portal is available 24 x 7 allowing patients to pay in the evenings or weekends when they are more focused on your invoices.

Up to 50% Improvement in Payment Rates

Some healthcare organizations have seen up to a 50% improvement in patient payment rates after implementing an online payment portal.