Studies show that it takes a combination of strategies to truly reduce no-shows and keep them low in your medical practice. A low no-show rate is defined as 10% or below. Implementing a single strategy to reduce no-shows alone is not enough. You may run the most organized doctor s office in the nation, but patients are still going to no-show on you. We define a “no-show” to be when a patient misses their appointment without calling the office first. Typical…
5 Ways To Improve Workflow Through Automation
At the core of automation is the need to streamline important tasks and implement processes to help businesses run more efficiently. That s exactly how 1-800 Notify, an automated reminder and IVR Autopay by Phone system works. Our HIPAA-compliant system requires no additional software to send patients a text message, give them a call, send an email, or accept an patient payment over the phone. This level of automation helps streamline the time consuming yet necessary daily tasks that keep medical…
Appointment Reminders Keep Your Schedule Filled
Manually calling patients to remind them of their appointments is a significant time-drain for your staff. The last thing a medical office needs is for one of its essential medical or front desk personnel to be tied up trying to remind a patient about an appointment. Unfortunately, this happens more frequently than many offices want. The staff member gets caught on the phone with “chatty” patients as they call to remind them of an upcoming appointment. When your staff initiates the…